All data is backed up daily, written to multiple disks instantly, and stored in multiple locations. You could say our backups have backups. Files that our customers upload are stored on servers that use modern techniques to remove bottlenecks and points of failure.
Your billing information is always protected. All credit card transactions are processed using secure encryption-the same level of encryption used by reputable e-commerce companies and online banks. Credit card data is stored on a PCI-Compliant network.
Our software and infrastructure is updated regularly with the latest security patches. The traffic on our network flows behind an enterprise-class firewall to keep it guarded from people with malicious intent.
Our state-of-the-art servers are protected by biometric locks and round-the-clock interior and exterior surveillance monitoring. Data center access is limited to only authorized personnel. 24/7/365 onsite staff provides additional protection against unauthorized entry and security breaches.
If you have additional security questions you can submit a support request, and we'll get back to you as quickly as we can. We may not be able to provide specific details since they might compromise our security set-up, but we'll answer what we can.